Kapture CRM

Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a dead simple interface. with a mobile first approach, kapture makes your business truly mobile. While Kapture works across all industries, they have customised offering for retail, education, media, ecommerce, healthcare, real estate etc. With a mobile app (https://play.google.com/store/apps/details?id=com.adjetter.mobilecrm&hl=en) companion, a sales team can access the CRM database while they’re on-the-go, ensuring sales mobility. Our platform includes : 1. Marketing campaigns Manage all your marketing campaigns and get real time insights all from one place. Lead source tracking Monitor & Optimize Campaigns Bulk E Mailer/ SMS Campaigns Measure ROI 2. Sales automation Automate your entire sales processes so that your sales team is busy doing what they should do. Pre-sales and post sales automation Integrate all inquiry channels at one place Manage daily meetings with automated reminders and notifications Track your field sales team movements with GPS tracking Set templates and automate mails, quotations, invoices etc. Track conversion progress through the sales funnel 3. Manage Operations Assign tasks, track progress and ensure smooth operations Set order flow and approval matrix, Clear orders in pipelines Order status and delivery progress Inventory management 4. Payments & Collections Automate payment processes for faster payment cycles. Sync accounts team with operation teams Unified view of total - pending - received payments Set payment due dates & automate followups 5. Communication Management Funnel all customer conversations at one place and respond from one inbox. Prioritize, assign and resolve customer queries Set auto - responses to queries Collaborate with teams to solve complex queries Measure customer satisfaction 6. Business Intelligence Gain in- depth business insights and measure productivity. Over 350 in built reports choice of data/ graphical report formats daily/weekly/monthly reports automatically sent to your email as per configuration. State of the art custom report engine to create your own reports dashboard creation. Sign-up for free 30 day trial.