Issuebear

Help Desk For Humans, We Help You Help

Monday, October 23, 2023

Issuebear is a help desk system for small to medium sized businesses, designed to help them move away from doing support by email and make them more efficient. You can easily handle support tickets, sales enquiries and other incoming requests whether they come from a known customer or staff member on your ticket hub, a form on your website or via email. You can customise all your ticket types, statuses, urgency and impact levels, use canned responses to make replying more efficient, or publish articles on your knowledge base to hopefully stop customers from needing to raise a ticket at all. Simple pricing, easy signup and a 14 day free-trial mean it's easy to get started today.