Omni-Channel Customer Engagement AI Chatbot Platform


Wednesday, November 29, 2017

Floatbot is Omni-Channel Customer Engagement AI Chatbot Platform which allows businesses to create chatbot and float in multiple platforms within minutes. Floatbot not only allows you to create a chatbot to interact with customers, but also allows many rich customer engagement features including live chat as a fall back of chatbot. Features • DIY Chatbot with workflow and NLP support • Switch to live chat - Chat directly to your customers • Customer engagement • E-Commerce over chat • iBeacon support • Omni-channel • Multiple platform Integration. • Agent communication and collaboration. • Integration with custom AI Engine


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