Real-time Customer Experience Analytics product to track & measure Customer Delight
Sunday, February 21, 2016
CloudCherry is a real-time, Omni-channel Customer Experience Analytics, Feedback Management & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight. CloudCherry ’s is a customizable, easy-to-use SaaS-based product that brands can use to measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable insights for Customer Experience improvement & address issues as they happen at any touch point of interaction with the customer. With CloudCherry, a brand can go live in just 30 minutes across a global network of locations and multiple touch points of interaction.