Thursday, May 17, 2018
Akita is a full-featured Customer Success Management platform that helps software companies reduce churn and grow revenue from the customers they already have. In a nutshell, Akita allows you to: * Aggregate all of your customer data in a single place (we integrate with over 90 different SaaS apps); * Segment your accounts and contacts; * Create fully-customized Customer Health Scores; * Automate your Customer Success processes (great to manage onboardings, renewals, etc); and * Set up activity or health-related alerts. Existing Customer Success software is really expensive, locks you into long contracts, and has a long implementation period. We built Akita to be affordable and provide value in days not months.