nanoRep

nanorep is the premier digital assistant platform

Friday, November 20, 2015

oday customers want everything in the blink of an eye, and need to be kept happy and satisfied at all times. Since we are living in an increasingly complex world, people want to know that there are certain things they can fully control on their own, without involving other humans - even your friendly customer support reps! nanorep expertly guides them to precisely what they need in zero time. As a result customers experience that wonderful feeling of accomplishment and satisfaction every time they come into contact with your company. With nanorep integrated to your sites, digital will quickly become your customers’ preferred mode of service. Whether it is solving an unidentified charge on a bank statement or adding a new service or feature, the task can be checked off the customer’s To Do list in nanoseconds. nanorep’s Digital Experience Guidance (DEG) delivers that personalized touch that makes customers feel truly connected to your company. Our scalable solution can be embedded on your mobile app or deployed as a self-service widget, on your web or social media, in your agents’ console, wherever people connect with you.