Education matters.

No matter how simple you make your product, you’ve got to educate people on the how and more importantly, the why. With a startup, you’re always behind on everything. So, don’t take on too much at one time. Instead, focus in hard on a few things. Knock them out, test, iterate, improve, and then move on to the next. If you can do this, you’ll have some time to work on the education portion of your product. While doing that, also think about automation.

How can you setup a user flow that gives your users the info when they need it and proactively be there for help when they don’t even know they need help?