ProProfs Knowledge Base Software
Create Online FAQ & Knowledge Base Easily
Posted Thursday, October 2, 2014
ProProfs Knowledge Base is an online knowledge management software that companies can use to create highly-searchable online FAQ’s to improve customer service and reduce tickets. It allows businesses to centrally access and manage organizational knowledge as well as enhance employee collaboration and coordination. Using the knowledgebase companies can easily transfer important information to train their sales, customer service or support teams as well as introduce new hires to company policies and procedures. It empowers companies by allowing them to easily access important records and effectively share HR policies, procedures and know-hows with employees and stakeholders. All kinds of files and documents can be easily uploaded to a central location that can be accessed from anywhere, at anytime. ProProfs Knowledge Base Software improves productivity by making it easy for employees as well as customers to instantly find what they're looking for, whenever and wherever they need it.